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Management Concepts

Core management theory, organisational behaviour and office administration for the APFC's supervisory role.

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📖 Functions of management

Classic management theory identifies planning, organising, staffing, directing, and controlling as the core functions — an APFC, as a supervisory officer, is expected to understand and apply these in running a regional office.

  • Planning & organising — setting objectives and structuring resources to meet them
  • Motivation & leadership — theories like Maslow's hierarchy of needs, leadership styles
  • Office administration — file management, delegation, coordination between sections

💡 Key Facts

  • The five classic management functions are: planning, organising, staffing, directing, and controlling.
  • Maslow's hierarchy of needs is a commonly tested motivation theory — physiological to self-actualisation.
  • Delegation of authority is central to effective office administration in a supervisory role.
  • Leadership styles (autocratic, democratic, laissez-faire) are a recurring conceptual topic.

🔖 60-Second Revision

  • Five functions: planning, organising, staffing, directing, controlling.
  • Motivation theory: Maslow's hierarchy of needs is the most commonly tested one.
  • Leadership styles: autocratic, democratic, laissez-faire.
  • Office administration = delegation + coordination + file/record management.

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